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withdrawl....OUTRAGEOUS STANDARD

tom whitaker Feb 18, 2018 12:40PM EST

SO. on Friday I decided to play a bit...considering the 50 percent PROMO Bonus...I deposited 50 and recvd 25 BONUS credit....GOOD DEAL RIGHT??? NOPE...
I generally like to play cheaply so I found a machine that allowed me 30 cents a pull.....after about 90 mins I was up about 75 bucks!! I had fun and decided to pull my money with a rare win. BUTTTTTT....I could withdraw NOTHING....because the bonus i was credited based on my deposit I was required to cycle through 1000.00!!! or about 3300 "pulls" before I could tale any money out!!! After a couple hours od playing I had only cycled through like 200 bucks....about a fifth of what I needed to withdraw ANYTHING.!!! It didnt even allow me to withdraw and subtract out the BONUS that was awarded. TO ANYONE going to play this site...DONT. The bonus offer is a sham....they require you to play for a crazy amount of time and know the longer you play the more certain you will lose!!! So with no choice...i played on since I was help hostage. Yep I lost everything..my winnings..my bonus, my initial deposit...everything!! I have a bunch of friends who dabble on line and I am sending them all emails to stay away from PALA!

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Sesh Mar 05, 2018 01:49PM EST Player Support Agent

All players are awarded the first deposit bonus to maximize their game play. However, if a player does not want the bonus, the same can be forfeited from the account section. Once a bonus is forfeited any remaining bonus and money won from the bonus will be removed from the account and the account will be left with the remaining portion of the deposited funds.

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