Support Center

  • Rake

    Rake is a small portion of the pot taken by us for hosting the poker tables. The amount of rake collected depe...

    Jun 06, 2017 04:36PM EDT
  • Games Available

    PalaPoker currently offers the following games Texas Hold'em Omaha 7 Card Stud

    Jun 06, 2017 04:27PM EDT
  • Play with Friends

    Pala Interactive encourages friends, relatives, and acquaintances to play at the same table as each other. How...

    Jun 06, 2017 04:33PM EDT
  • Sitting out Tournaments

    Sitting Out in tournaments is permitted at any time – for good reasons. Any player participating in a tourname...

    Jun 06, 2017 04:38PM EDT
  • Time Bank

    Players are allotted 30 seconds to act prior to timing out (or sitting out). As of now, no more time can be re...

    Jun 06, 2017 04:33PM EDT
  • Game Chat Discussion

    Player's cannot discuss hands they hold during a hand they are involved in. If this does occur, please contac...

    Jun 06, 2017 04:34PM EDT
  • Hand Histories

    Hand histories can be accessed in multiple ways. During a game session: While playing on a poker table, you c...

    Jun 06, 2017 04:28PM EDT
  • Tourney/SNGs: Taking your Seat

    Once you sign up for a tournament or SNG, you will be put on the waiting list until the game starts (once the ...

    Jun 06, 2017 04:34PM EDT
  • Ratholing

    Ratholing is the practice of leaving a ring game where you have made some money, then immediately coming back ...

    Jun 06, 2017 04:28PM EDT
  • Disconnect Policy does not offer Disconnect Protection on any cash/ring game tables. If a player becomes disconnec...

    Jun 06, 2017 04:38PM EDT

Contact Us

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