Support Center

Disconnect Policy

Last Updated: Jun 06, 2017 04:38PM EDT does not offer Disconnect Protection on any cash/ring game tables. If a player becomes disconnected while playing, their hand will be folded (or checked, if applicable).

For more information on house rules for cash games, please click here.

For tournaments, an extra amount of time is allowed in the late stages of the tournament to allow the player to reconnect to the game. If a player times out, whether connected or note, his/her hand will be folded if facing action, or will be checked if facing no action.

For more information on the tournament rules, please click here.

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